A+ Microcomputer Technician Certificate

Curriculum CIS.APL.CERT (C407N)

The A+ Microcomputer Technician certificate is designed to provide students with the skills necessary to obtain an entry-level position in the growing specialty of PC technical support. The courses parallel CompTIA’s A+ exam objectives.

Upon successful completion of the A+ Microcomputer Technician program, the graduate will be able to:

  • demonstrate an understanding of computer hardware and software;
  • apply customer service and end-user support principles when dealing with customers and individuals lacking a technical background;
  • demonstrate knowledge of installing and configuring software and hardware;
  • communicate effectively with clients, verbally and in writing;
  • demonstrate critical thinking in problem solving;
  • work effectively in teams; and
  • apply the skills that are the focus of this program to business scenarios.

Semester One

Credit Hours

 

CIS 105

A+ PC Hardware & Software

3

 

CIS 106

A+ PC Maintenance & Repair

3

 

CIS 174

LAN Administration: Windows Client

3

#

CIS 310

Data Communication & Networking Fundamentals

 

3

 

 

 

12

 

 

Total credits required

12

See CIS course descriptions

Note: A+ Certified technicians can earn credit towards CIS 105◊ and/or CIS 106

Coordinator: Mike McGuire, Ext. 3349