Volunteer Management Certificate


SOC E22 - Volunteer Management I
Course Description: Provides instruction for aspiring artists, business entrepreneurs, music producers, and promoters seeking to be successful in the music business. Investigates a variety of components of the music business industry and explores different career options including self-employment and helps develop fundamental business skills. Builds on management, independent marketing and promotions, production, contracts and negotiating skills. Discussion, reading and class projects will be assigned.

SOC E23 - Volunteer Management II
Course Description: Individuals pursuing the volunteer administration credentialing are expected to demonstrate their knowledge and ability to apply skills required for competent volunteer management. This class continues the examination the five core competencies that serve as a foundation for this profession, regardless of the setting or type of organization where volunteers are at work. Topics include risk management, quality improvement, leadership, organizational involvement and advocacy.


Are you a volunteer resource practitioner looking for some ways to build your volunteer management skills? Do you want the opportunity to network with others in the volunteer management field? Then look no further – this is the course for you. The course will give participants the major components for building a body of knowledge to further your understanding of the ins and outs of managing a volunteer and/or nonprofit organization. The certificate in Volunteer Management can also serve as a gateway to national certification.

Classes are designed to allow for a thorough understanding of the material by being offered in three parts; Volunteer Management I; Volunteer Management II and Certification Portfolio Development.

This 75-hour certificate program covers topics including:
   • Ethics, Concepts and Definitions
   • Ethical Decision Making
   • Strategic Management
   • Operational Management
   • Volunteer Staffing and Development
   • Sustaining Volunteer Involvement
   • Meeting Management
   • Financial Management
   • Data management
   • Evaluation and Outcome Measurement
   • Risk Management
   • Quality Improvement
   • Leadership for NPOs
   • Organizational Involvement
   • Advocacy in Volunteer Administration
   • Community Collaboration and Alliances
   • Certification Portfolio Requirements
   • Philosophy Statement
   • Ethics Case Study
   • Management Narrative
   • Final Portfolio Submission

To receive more information, please call (708) 456-0300, Ext. 3130, and use course number SOC E22.

Volunteer Management Job Outlook
Volunteer organizations may not distribute revenue to owners or employees, but staffers can still earn a competitive wage. Whether a position is sought in management, the legal department or as an office employee, hospitals, churches and charitable organizations have plenty of work to go around.

Average Income
The average volunteer worker earned $21.68 per hour in 2007, the latest date for which comprehensive information is available, according to the U.S. Department of Labor's Bureau of Labor Statistics. The figure was slightly less than most full-time private-sector workers, who earned $23.77 hourly; local government workers earned $25.16 hourly.

CEOs and upper management in the private sector have a significant edge over those who hold similar positions at volunteer organizations. Corporate managers earned an average of $41.86 hourly, compared with volunteer managers' average earnings of $34.24, according to the bureau. However, volunteer upper-management workers earned just $2 less than those with the same positions in state government.

IT and Mathematical Science
Information technology and mathematical science boasts growing careers due to the proliferation of computers and networking, and volunteer workers in these fields seem to be catching up with earnings of their private-sector counterparts. Private-sector IT and mathematical science workers earned $36.01 hourly, compared with volunteers' $32 hourly; state government and local government workers earn $26.87 and $28.25 hourly, respectively, the bureau reports.

Legal Jobs
Lawyers, paralegals and magistrates in the private sector – overall – earn roughly $40 hourly, compared to their volunteer, state and local government counterparts, at $34, $38 and $29 hourly, respectively, according to the bureau. However, statistically, private lawyers who earn upward of $59 hourly far exceed their volunteer counterparts' $40 wage.

Office Workers
Volunteer office staffers such as secretaries and clerks – overall – earned $15 hourly, which is comparable to private-sector employees in this field; however, secretaries earned more in the private sector – at roughly $19 hourly – compared to volunteer organizations, which paid an average $16 wage for the same work, according to the bureau.

Other Benefits
Despite the pay, people are often attracted to volunteer jobs due to these organizations' core values and selfless foundations. Satisfaction comes from avoiding profit-making firms and harsh bureaucratic environments, according to Phillip H. Mirvis and Edward J. Hackett. The research associates of the Center for Applied Social Science at Boston University suggest that despite the typical reward of a pay raise or promotion that comes from hard work, volunteer employees enjoy a sense of accomplishment and helping their fellow humans.