Small Business Management Certificate
(Program Under Construction)

Triton College’s Continuing Education Department is offering a new series of seminars designed to develop your entrepreneurial skills. This series is a must for anyone contemplating starting or buying a business. Topics will include everything from the basics of assessing your readiness to specific issues in planning, financing, marketing, sales, hiring, and customer service.

The certificate consists of the following classes:

BSN E96 - Management Development
Learn the skills and techniques of successful managers and discuss motivation, communication, decision making, group dynamics and leadership.

BSN E62 - Marketing Research for Small Business
What is market research? How do you get started? Where do you go for good, solid information? These questions and more are addressed in a session geared to the entrepreneur on a budget. Learn how to develop a marketing plan for starting up and beyond.

BSN E66 - Business Plan for Small Business
Course covers the necessary elements in development of a business plan for the small business. Appropriate for persons interested in starting a business or current owners.

BSN E44 - Hiring and Firing
You will have the responsibility for hiring and firing within your business. Learn the guidelines which make you more effective in this role. Learn to evaluate potential employees so you can select the best. Identify valid criteria for disciplinary actions to minimize your legal exposure.

BSN E68 - Customer Service and Sales
Understand why people buy and techniques you can use to keep them coming back. Learn the sales process from listening to the customer to answering customer objections and making the final sales pitch in order to close the deal. This session also includes instruction on how to select and train an outstanding sales staff.

BSN E63 - Small Business Financing
Show me the money! This seminar covers methods used to determine financial needs, assessing personal finances, types of financing, sources of capital, types of loans, potential lenders, development of a loan package and the bank evaluation of applications.


To register for these classes please click HERE.

For more information call the Triton College Continuing Education Department at 708-456-0300 ext 3500 or email us by clicking here.