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ETRC Services

Microsoft Office Specialist (MOS) Testing is available.
Call (708) 456-0300, Ext. 3366.
A current photo ID is required for Microsoft Office Specialist (MOS) testing in the ETRC.

Online HELP Center
Click here to complete the ETRC HELP Center Form if you have questions about online courses.

ETRC Distance Learning Services

Online/Blackboard Courses
The ETRC is the student support center for all Online/Blackboard courses. Services include orientations, online tutorials, tutoring, e-mail, telephone, walk-in and online HELP form.

Click Here for more Online/Blackboard Course Information!

Bay Reservations
Faculty members may reserve a computer bay in the open lab by submitting their requests to Reginia Hughes at or call (708) 465-0300, Ext. 3366. Please include your name and contact information, course number, software needed for class, date of request, start and end time of class and number of students. Please make reservations early, as availability is on a first-come, first-served basis.

Software Requests
Faculty also can request installation of special textbook companion software or supplemental course-related software by contacting I.T. Services. However, please allow ample lead time for the technical staff to complete the installation process before you come in.

Tutors are available through the Academic Success Center.

For more information, please check the tutoring schedule posted at the Help Desk in the ETRC.