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Center for Business and Professional Development

Workforce Development & Retention

Today, one out of five workers reads below the eighth grade level, yet seventy percent of work-related materials are written between the ninth and twelfth grade level. This fact, coupled with rapidly changing technology, has created a skills deficit among many workers.

WORKPLACE BASICS
   • Reading
   • Writing
   • Math
   • GED
   • Customer Service
   • Punctuality
   • Professionalism
   • Safety
   • Communication
   • Handling Emotions
   • Balancing Priorities
   • Business Essentials
   • Reliability

COMPUTER BASICS
   • Introduction to Personal Computers
   • Introduction to the Internet
   • MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Access)
   • E-mail

LANGUAGE BASICS
   • English as a Second Language (ESL)
   • Communicating in Spanish

SKILL ASSESSMENT
   • ACT WorkKeys® Testing

Don’t see it here? Speak to one of our qualified program directors – contact us at (708) 456-0300, Ext. 3489 or click here to email us.