Center for Business and Professional Development
Workforce Development & Retention
Today, one out of five workers reads below the eighth grade level, yet seventy percent of work-related materials are written between the ninth and twelfth grade level. This fact, coupled with rapidly changing technology, has created a skills deficit among many workers.
• Customer Service
• Handling Emotions
• Balancing Priorities
• Business Essentials
• Introduction to Personal Computers
• Introduction to the Internet
• MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Access)
• English as a Second Language (ESL)
• Communicating in Spanish
• ACT WorkKeys® Testing
Don’t see it here? Speak to one of our qualified program directors – contact us at (708) 456-0300, Ext. 3489 or click here to email us.