Desktop Computing Solutions

Mission Statement
Desktop computing solution is dedicated to help bring 21st century technology into the classroom and to assist faculty and staff alike become comfortable with the tools technology brings to the learning environment.

Primary Function
Provide Information Technology user services in designated Triton College facilities. Setup and configure desktop computers and peripherals. Install and configure operating systems and applications. Troubleshoot hardware, software and network connectivity issues. Provide end-user consultation on the effective use of technology.

Hours:
Monday thru Friday - 8:00am - 8:00 pm
Saturday - 8:00am - 2:00 pm
Sunday - Closed

Service calls are received by the Help Desk at extension 3527

Or

Send an e-mail message to the Help Desk at helpdesk@triton.edu

When contacting the Help Desk a work order will be created and a staff person
will respond to your call as soon as possible.

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We ask that you provide the following information when placing a call or sending an email to Help Desk:
  • Type of equipment with problem (computer, monitor, printer, etc.)
  • Equipment TCC#’s
  • Description of the problem or error messages
  • Location of the problem
  • Your extension or alternate contact information