AUT 292◊ Service Department Practices & Procedures

Overview of the duties of an automotive service advisor. Special emphasis given to customer relations, diagnosis, repair orders, selling and advising techniques. Warranty and service-department operations also are covered.  

Credit Hours: 3.0
Lecture Hours: 3.0
Prerequisites
AUT 290◊

Course offerings

Sections of AUT292 at Term: Spring 2013 (136)

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