BUS E08 Understanding the Intergenerational Workplace

With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this course applies the M.E.E.T. (M-Make time to discuss; E-Explore differences; E-Encourage respect; T-Take personal responsibility) approach to complexities of effectively working in and managing a multi-age workforce. Employees and managers gain insights, strategies and skills that help minimize generational conflict and strengthen collaboration.