ONL E97 Total Quality Fundamentals - Online

Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities.

Credit Hours: 1.5 AEC
Prerequisites
Internet access; e-mail; and Internet Explorer or Netscape or Firefox Web browser.

Course offerings

Sections of ONLE97 at Term: Spring 2013 (136)

 
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ONLE97090TOTAL QUAL FUNDRUGGLES, J12/12/1202/01/13 
13 Open Seats TBA TBA  A 201 Book Info
 
1 CLASSES SCHEDULED