Center for Business and Professional Development
Workforce Development & Retention – Today, one out of five workers reads below the eighth grade level, yet seventy percent of work-related materials are written between the ninth and twelfth grade level. This fact, coupled with rapidly changing technology, has created a skills deficit among many workers.
WORKPLACE BASICS
- Reading
- Writing
- Math
- GED
- Customer Service
- Punctuality
- Professionalism
- Safety
- Communication
- Handling Emotions
- Balancing Priorities
- Business Essentials
- Reliability
COMPUTER BASICS
- Introduction to Personal Computers
- Introduction to the Internet
- MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Access)
- E-mail
LANGUAGE BASICS
- English as a Second Language (ESL)
- Communicating in Spanish
SKILL ASSESSMENT
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