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    Center for Business and Professional Development

    Workforce Development & Retention

    Today, one out of five workers reads below the eighth grade level, yet seventy percent of work-related materials are written between the ninth and twelfth grade level. This fact, coupled with rapidly changing technology, has created a skills deficit among many workers.

    WORKPLACE BASICS
       • Reading
       • Writing
       • Math
       • GED
       • Customer Service
       • Punctuality
       • Professionalism
       • Safety
       • Communication
       • Handling Emotions
       • Balancing Priorities
       • Business Essentials
       • Reliability

    COMPUTER BASICS
       • Introduction to Personal Computers
       • Introduction to the Internet
       • MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Access)
       • E-mail

    LANGUAGE BASICS
       • English as a Second Language (ESL)
       • Communicating in Spanish

    SKILL ASSESSMENT
       • ACT WorkKeys® Testing

    Don’t see it here? Speak to one of our qualified program directors – contact us at (708) 456-0300, Ext. 3489 or click here to email us.