•  Center for Business and Professional Development 

    Workforce Development & Retention – Today, one out of five workers reads below the eighth grade level, yet seventy percent of work-related materials are written between the ninth and twelfth grade level.  This fact, coupled with rapidly changing technology, has created a skills deficit among many workers.    

     

    WORKPLACE BASICS 

    • Reading 
    • Writing 
    • Math 
    • GED 
    • Customer Service 
    • Punctuality 
    • Professionalism 
    • Safety 
    • Communication 
    • Handling Emotions 
    • Balancing Priorities 
    • Business Essentials 
    • Reliability 

    COMPUTER BASICS 

    • Introduction to Personal Computers 
    • Introduction to the Internet 
    • MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Access) 
    • E-mail 

    LANGUAGE BASICS 

    • English as a Second Language (ESL) 
    • Communicating in Spanish 

    SKILL ASSESSMENT  

    • ACT WorkKeys® Testing 

     

    Don’t see it here? Speak to one of our qualified program directors – contact us at (708) 456-0300, Ext. 3489 or click here to email us.