Center for Business and Professional Development   

Business Improvement Tools – Today’s global economy requires effective management and leadership skills for both new and experienced supervisors and managers.  Businesses must invest in their leaders in order to retain quality employees and remain competitive.   

LEADERSHIP & MANAGEMENT 

• Teamwork 
• Conflict Resolution 
• Supervisory Skills 
• Change Management 
• Planning and Decision Making 
• Performance Evaluations 
• Coaching 
• Interviewing and Hiring 
• Effective Meetings 
• Project Management 

PROFESSIONAL DEVELOPMENT 

• Communication 
• Customer Service 
• Sales 
• Diversity 
• Project Management 
• Stress Management 
• Presentation Skills