The Business Management curriculum provides a foundation in the basic areas of management: knowledge and skills, with a focus on general management, human resource management or information systems, depending on the concentration selected.

Graduates of the two-year curriculum are prepared for entry- and mid-level positions in a variety of industries. The program also can help those already in management positions to be more effective.

The student has a choice of three areas of concentration: General Business Management, Human Resource Management or Information Systems.

In addition, a certificate program in Business Management is available for those students who prefer a selection of Business courses but do not wish to enter a degree program at this time.

Semester One			Credit Hours
	ACC 100	Basic Accounting I1 or
	ACC 101	Financial Accounting1			3
	BUS 141	Introduction to Business			3
	BUS 146	Business Computations2			3
	BUS 154	Human Relations in Labor & Management			3
#	RHT 124	Communications I or
#	RHT 101	Freshman Rhetoric & Composition I 3			3
		Concentration Specialty Courses and Electives			3
18
Semester Two
#	ACC 103	Basic Accounting II1 or
#	ACC 105	Managerial Accounting1			3
	BUS 150	Principles of Management			3
	CIS 101	Introduction to Computer Science			3
#	RHT 138	Communications II or
	SPE 101	Principles of Effective Speaking3			3
		Concentration Specialty Courses and Electives			6
18
Semester Three
	BUS 161	Business Law I			3
#	BUS 188	Business Writing			3
	ECO 102	Macroeconomics or
	ECO 105	Consumer Economics			3
	HTH 104	Science of Personal Health or
	HTH 281	First Aid & CPR			2
		Concentration Specialty Courses and Electives			3
14
Semester Four
	BUS 296	Special Topics in Business			1
		General education/Humanities			1
	MKT 125	Principles of Marketing			3
	SSC 190	Contemporary Society or
	PSC 150	American National Politics or
	HIS 151	History of the U.S. to 1877			3
		Concentration Specialty Courses and Electives			7
15
		Total credits required for graduation		65

GENERAL BUSINESS MANAGEMENT

This concentration emphasizes basic management skills within a changing business environment. Students also learn how a manager acquires, utilizes and maintains an optimum mix of human and physical resources within the organizational structure and its social environment.

CUSTOMER SERVICE

This concentration covers all aspects of customer service for business owners, general managers, sales professionals, customer service and sales managers. The emphasis will be on handling problems and complaints, communicating with customers and dealing with difficult customers. This concentration will prepare students for the many jobs available in customer service in various industries.

	BUS 171	Introduction to Customer Service	3
#	BUS 172	Problem Solving in Customer Service	3
#	BUS 173	Excellence in Customer Service	3
		Electives 10

Suggested electives: BUS 260, BUS 290, BUS 296; CIS 150, CIS 161; MKT 289; PED

INFORMATION SYSTEMS

This concentration is designed to align with the latest Institute for Electrical and Electronic Engineers and Association for Computing Machinery (IEEE/ACM) model curriculum recommendations (Computing Curricula 2001), and to provide students with the skills necessary to obtain an entry-level position in the specialty of programming, Web development and network design, security and administration.

#	CIS 150	Computer Systems Applications			3
#	CIS 276	Operating Systems Introduction or
#	CIS 277	Microcomputer Operating Systems			3
#	CIS 310	Data Communications and Networking Fundamentals			3
		Program electives		10

Program electives (10): CIS 174, CIS 176, CIS 177, CIS 178, CIS 179, CIS 220, CIS 230, CIS 234, CIS 236, CIS 238, CIS 250, CIS 275, CIS 278, CIS 280, CIS 299, CIS 312

¹ACC 100 or ACC 101, ACC 103 or ACC 105 meets the Mathematics and/or Science general education requirement.
²BUS 146 meets the Mathematics and/or Science general education requirement.
³Students must complete either RHT 124 and RHT 138 or RHT 101 and SPE 101.

Coordinator: Annette Jajko, Ext. 3332.

Easy Program Sheets Business Management (141,976 bytes)