A+ Microcomputer Technician Certificate

Curriculum C407N

The A+ Microcomputer Technician certificate is designed to provide students with the skills necessary to obtain an entry-level position in the growing specialty of PC technical support. The courses parallel CompTIA’s A+ exam objectives.

Upon successful completion of the A+ Microcomputer Technician program, the graduate will be able to:

• Demonstrate an understanding of computer hardware and software
• Apply customer service and end-user support principles when dealing with customers and individuals lacking a technical background.
• Demonstrate knowledge of installing and configuring software and hardware.
• Communicate effectively with clients, verbally and in writing.
• Demonstrate critical thinking in problem solving.
• Work effectively in teams.
• Apply the skills that are the focus of this program to business scenarios.

See CIS course descriptions

Note: A+ Certified technicians can earn credit towards CIS 105◊ and/or CIS 106◊

Coordinator: Mike McGuire, Ext. 3716