Communication and Technology
Spring 2021 starts February 15, 2021.
Registration is now open. Limited spaces available.
Infectious Diseases: Communication and Technology
Public health case investigation and controlling the spread infectious diseases require adequate language skills, knowledge of data collection management, and current technologies. Public health case investigators need to conduct conversation-based investigations, obtain contact information, access and manage healthcare data, and understand the technology used for supporting investigations of those infected. This course will focus on developing effective communication skills through verbal and written strategies, help students to identify current technologies used for controlling the spread of infectious disease, review needed terminology and discuss and resolve controversies. Identify data collection strategies and management such as Customer Relations Managements (CRM), Google Forms and related data spreadsheets will be reviewed.
- Students will develop empathetic, accurate, and effective verbal and written communication skills in efforts to controlling the spread of infectious disease
- Students will understand technology protocols, processes, and data management procedures for supporting public health infectious disease control
Requirements: Computer skills and access to a computer and the internet
Course Duration: 3 weeks.
Delivery Method: Instructor led, online training.
Course Type: Non-credit; certificate of attendance.
*Additional fees will apply at time of registration.
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To register, or for additional information about our Infectious Disease program, contact Minerva McLaren at email@example.com or (708) 456-0300, Ext. 3835.