The Strategic Plan Showcase 2026

Innovation & Technology Goal
Admissions
Initiative: Common App

Achievements

• Enhanced Triton College’s visibility by marketing the college to district students through the Common App platform.
• Achieved an increase of over 1,000 fall 2026 applications compared to the previous year. 

 

 

Student Success Goal
Assessment Services/Testing
Initiative: Testing Center Satisfaction Survey

Achievements

• Enabled one-click survey access on Testing Center laptops.
• Collected 500 survey responses (October 2025-February 2026).

 

 

Innovation & Technology Goal
Assessment
Initiative: Leveraging Technology to Execute Action Plans

Achievements

• Launched a cross-departmental pilot using Microsoft Forms to streamline the 2024-2025 assessment review process and enable faculty to generate CLO and PLO action plans.
• Expanded adoption across schools, aligning faculty with new assessment workflows and increasing participation in outcomes reporting.
• Assessment completion improved across schools (January → Mar 2025):
  Arts & Sciences: CLOs 63% → 66%, PLOs 18% → 93%.
  Health Careers & Public Service: CLOs 84% → 84%, PLOs 18% → 39%.
  Business & Technology: CLOs 14% → 44%, PLOs 6% → 21%.
  Continuing Education: 100% completion.

 

 

Student Success Goal
Workforce Empowerment Initiative (WEI)
Initiative: WEI

Achievements

• 203 Students Enrolled (2025-2026).
  Fall GPA Highlights: 41 students earned a 4.0; 47 earned 3.0-3.9.
• 87 program completers and 192 credentials earned (fall).
• WEI Buddy Race System Launched: Peer-based accountability model with program-level GPA competition to increase engagement, motivation and academic momentum.

 

 

Institutional Sustainability Goal
Retention & Engagement
Initiative: Building a First-Year Student Profile: Using Behavior Indicators to Strengthen Retention

Achievements

• Enhanced the TRAC first-year dashboard to include key equity indicators (Pell eligibility, first-generation status, residency), strengthening data-informed student success strategies.
• Achieved a 77.3% retention rate for the fall 2025 first-time cohort (1,190 of 1,540 students) persisting into spring 2026, with strong persistence among full-time students at 85.5%.
• Identified part-time students as a key opportunity area, with 65.1% retention, informing targeted outreach, advising interventions and reengagement strategies.

 

 

Student Success
Division of Academic Success
Initiative: Academic Coaching

Achievements

• Expanded partnerships with academic departments to proactively connect students with academic coaching support.
• Student engagement in academic coaching continues to grow, increasing from 16 participants in fall 2025 to 30 participants thus far in the spring 2026 semester.
• Fall 2025 academic coaching participants achieved a 122% increase in GPA.

 

 

Student Success Goal
Lifelong Learning
Initiative: Ed2Go Fundamental Course Enrollment

Achievements

• Expanded marketing outreach: Updated the Ed2Go promotional flyer and featured popular courses in the Spring 2026 SCE Guide.
• Increased program visibility: Added high-demand Ed2Go courses to generate new student interest.
• Early enrollment growth: First two months of 2026 exceeded the enrollment of the first two months of 2025.

 

 

Student Success Goal
Continuing Education
Initiative: Noncredit Community Health Worker Program with Registered Apprenticeship Pathway

Achievements

• Awarded the ICCB Noncredit Strategies at Work Grant to launch Triton’s Community Health Worker (CHW) Program with a Registered Apprenticeship pathway, expanding health care workforce training.
• Built program infrastructure, including engaging a CHW subject-matter expert for curriculum development and recruiting an apprenticeship coordinator to support implementation.
• Advancing employer partnerships: Outreach underway to 30+ health care employers to secure participation in the CHW Program and Registered Apprenticeship pathway.

 

 

Institutional Sustainability Goal
Adult Education
Initiative: Adult Education Matriculation

Achievements

• Reviewed noncore adult education programming to evaluate effectiveness and align resources with student completion and transition goals.
• Sunset GED-E65 and GED-E66 transition courses after program analysis; courses will be redesigned for FY27.
• Program outcomes (FY23-FY25): 116 enrolled, 79 completed (68%) and 17 students (15%) transitioned to undergraduate programs.

 

 

Innovation & Technology Goal
Academic Success
Initiative: AI Use Among EMSA

Achievements

• Launched First Fr-AI-days, a 20-minute monthly virtual professional development session targeted to demonstrating actual, practical uses of various AI tools to destigmatize and demystify AI.
• Sessions presented through March include Demystifying Prompt Engineering, Using AI in Everyday Life and Citing AI Usage. Seventy-six people have attended.
• Recorded sessions are distributed to the Enrollment Management & Student Affairs (EMSA) listserv (198 recipients).

 

 

Innovation & Technology Goal
Academic Success
Initiative: Belongingness Research Project

Achievements

• People: Expanded the coalition documenting student interactions to 10 faculty and staff.
• Process: Improved efficiency through formalized SOPs for interaction logging and data capture.
• Technology: Expanded use of CRM Advise for documentation, improving data capture and highlighting the need for more nuanced tracking options.

 

 

Student Success Goal
Arts & Sciences
Initiative: Arts & Sciences Micro Credentials

Achievements

• Introduced the micro-credential initiative to department chairs and integrated discussion into departmental agendas to generate program ideas.
• Expanded faculty engagement: Associate Dean Thunberg is meeting with departments and small groups of chairs to explain student benefits and support interdisciplinary micro-credential development.
• Emerging concepts include: Language & Reading (Early Childhood Education and English), Data Literacy (Math and Social Science), Good Lab Practices/Natural Products (Science) and Art Therapy (Behavioral Science and Art).

 

 

Student Success Goal
Student Services
Initiative: Troy Care Collective: Coordinated Basic Needs Support for Student Well-Being

Achievements

• Expanded the Troy Care Collective basic needs network, integrating food, transportation, housing, technology and professional clothing support to address barriers to student success.
• Spring 2026 impact (as of March 9): 1,210 student contacts served through Troy Mart and 247 rides provided through Troy Rides, helping reduce food insecurity and transportation barriers.
• Secured $25,000 in additional funding for the Troy Safe Haven Program, sustaining emergency housing and financial assistance for students experiencing housing instability.

 

 

Institutional Sustainability Goal
Business and Technology
Initiative: Data-Informed Planning and Technology Integration for Outcome Improvement

Achievements

• Implemented monthly performance reviews in School of Business & Technology meetings using TRAC data reports.
• Program completion data analysis is informing curriculum revisions and encouraging greater departmental investment in program improvement.
• Student-level data review led to a new classroom initiative helping B&T students confirm and stay aligned with their active programs of study.

 

 

Institutional Sustainability
Real Estate Academy
Initiative: Association and Employer Partnerships

Achievements

• New Programs: Managing Broker Certification & Leasing Agent Exam Prep launching fall 2026.
• Industry Partnerships: Collaborating with REALTORS^® associations, BOMA, SIOR, CCIM and investor networks.
• Career Pathways: Showcasing industry professionals on social media to promote real estate careers through Triton training.

 

 

Institutional Sustainability Goal
Center of Business and Professional Development (CBPD)
Initiative: Increase Credit Hours in the FET Program

Achievements

• CBPD fall credits increased by 16.7%: 6,017 vs. 5,126.
• CBPD spring credits increased by 17.3%; 6,486 vs 5,530.
• With additional classes and continued enrollment growth, performance is expected to exceed the 8% growth goal.

 

 

Student Success Goal
Research
Initiative: Research and Insights on Student Academic Plan Progress

Achievements

• Approved academic plans expanded (spring 2026): 31% of enrolled students have an approved plan (as of March 16).
• First-time fall 2025 cohort (FTFY): Increased from 22.9% → 25.4% with approved plans.
• Business programs leading growth: Increased from 38.9% → 43.8% in approved plans.

 

 

Institutional Sustainability
Communications
Initiative: Garner Positive Media Coverage to Drive Triton’s Mission and Brand Narrative

Achievements:

• Strong positive media coverage highlighting Triton’s programs, people and community impact.
• High visibility among peers: Ranked second in positive media share of voice, with 1,798 media mentions in 79 days.
• Strategic media outreach is strengthening Triton’s reputation, expanding awareness of academic and workforce programs, and reinforcing the college’s role as a trusted community partner.

 

 

Student Success Goal
Continuing Education for Health Professionals
Initiative: Improvement of National Healthcareer Association Test Scores to Pre-2020 Levels

Achievements

• Launched exam prep courses for Medical Billing & Coding (CBCS), EKG Technician (CET) and Phlebotomy Technician (CPT); course outlines prepared for ICCB submission.
• Hired qualified instructors for all exam prep courses from existing program faculty.
• Improved certification outcomes: CET pass rates reached 79% (100% in Q3) and CPT 77%, exceeding program goals.

 

 

Student Success Goal
Transfer Center
Initiative: Increase the Percentage of Transfer Students in Cohort 2025 who are On-Track to Graduate to Meet the Established Goal

Achievements

• Cohort 2025 exceeded the on-track graduation goal: 181 students (45.3%) completed 30+ credits in the first year, surpassing the target of 160 students (40%).
• Strong year-to-year progress: Cohort 2025 45.3% on track, compared with 42.5% in 2024 and 25.8% in 2023.
• Steady improvement in student momentum, demonstrating increased first-year credit completion and stronger pathways to graduation.

 

 

Innovation & Technology Goal
Academic Innovation and Workforce
Initiative: AI Fellows Collaboration for Teaching and Technology Enhancement

Achievements

• Developed a prototype AI chatbot for the college homepage to serve as a 24/7 virtual assistant, helping prospective and current students navigate registration, enrollment and admissions.
• Training the chatbot on institutional data to provide immediate answers, increase student engagement and reduce administrative workload.
• Advancing institutional AI governance: The Faculty AI Education & Policy Committee and AI Fellows are developing college-wide AI guidelines addressing responsible use, data privacy, bias, security and employee training.

 

 

Student Success Goal
Center for Teaching Excellence
Initiative: Adjunct Faculty Development in Data-Informed Instructional Practices

Achievements

1. Launched Adjunct PD Program with 10 faculty; 80% retained into the spring semester.
2. Delivered four data-focused training sessions and three cohort check-ins with strong faculty engagement.
3. 100% of continuing participants are implementing at least one data-informed instructional strategy this spring, with outcomes documented in a Reflection Portfolio.

 

 

Institutional Sustainability Goal
Professional Development
Initiative: Revamp Employee Orientations and Onboarding

Achievements

• Partnered with HR to strengthen onboarding: expanded HR engagement and equipped supervisors with a customized checklist and orientation calendar.
• Developed an onboarding framework aligned to employee status.
• Launching a New Hire Portal Card providing managers and employees with key resources for the first six months.

 

 

Student Success Goal
Alumni Relations
Initiative: Triton Legacy Ambassadors

Achievements

• Launched the Reconnect – Your Story Continues alumni campaign tied to Triton’s first graduating class (1967), inviting alumni to update information and reconnect.
• Rolled out a multi-channel campaign (e-newsletter, Triton Connect, social media and events), increasing early awareness and attendance.
• Identified 50 alumni interested in volunteering with Career Services to support student career preparation.

 

 

Student Success Goal
Operational Assembly
Initiative: Automated Degree Completion

Achievements

• FY26 to date (summer and fall) saw an increase of 22% in both the number of students and programs awarded due to auto-award procedures.
• This fiscal year alone, 188 students and 197 programs have been awarded as a direct result of this work, with spring graduation numbers still to come.
• Over five terms (summer 2024 to fall 2025), 692 students and 783 programs have been awarded as a direct result of this work.