Online & Flexible Learning
Online Learning is the smart choice to mix with traditional classes and provides the opportunity to fit learning into your busy life while keeping you on the high road to success. Triton College also offers a variety of flexible learning options, designed to fit student's busy schedules and learning needs.
Triton College offers many different courses in an online environment. Taking an online course is very different than taking a traditional classroom course. To be successful in an online course, students should be:
- Comfortable using technology
- Understand how to navigate Web sites
- Have regular access to a computer
- Able to communicate well in writing
- Self-motivated and self-disciplined
- Able to commit from 6 to 10 hours per week per course
- Willing to participate in online classroom discussions
The Educational Technology Resource Center (ETRC) supports the college curriculum and encourages effective learning by distributing and processing material in a variety of formats, including video, audio, interactive laser disk, DVD and computer assisted programs, to support all distance learning education. The ETRC is Triton's primary computer lab, with current technology and software. Please visit the Educational Technology Resource Center (ETRC) website for assistance in obtaining material or services.
Questions? Contact the Educational Technology Resource Center (ETRC) @ (708) 456-0300, Ext. 3361 or 3039.
Blackboard is the course-management system that Triton College uses for online, hybrid, and enhanced teaching and learning. Blackboard enables instructors to provide students access to course materials, communication tools, online assessments, and grades, as well as the ability to submit assignments electronically. Blackboard can be accessed anywhere, anytime you have an Internet connection.
Link to Blackboard to access your course(s) in Blackboard.
What is my Blackboard user name and password?
Your Blackboard user name is the last eight digits of your photo ID number and the password is the last four digits of your Social Security Number. To view the last eight digits of your ID number students may visit the Student Portal and faculty/staff may visit the Staff Portal. If this is your first time taking an online course in Blackboard, your account will be created three days before the start date of your first course. If your course is with in three days of the start date or has already begun, your account will be created at 8:30 a.m. on the next day after your course registration. You will not have access to Blackboard until your account is created. Once your account is created, you will have access to log in and browse the Blackboard Learning system; however, your course link will not appear until the course start date. You may visit the Online Course listing page to view your course start date.
Faculty members that wish to use Blackboard may request an account be created through the email@example.com.
I have enrolled in a course but the course link is not listed in My Blackboard. When will the link be available?
Course links in Blackboard become visible the day the course is scheduled to begin. If your course link is still not visible on or after the day the course has begun, please check the Online Course Listing to confirm your course will be taught in the Blackboard system. After confirming your course is scheduled in Blackboard and the course start date, please; submit a question for help if you do not see your course link listed in My Blackboard.
Why am I unable to log into Blackboard?
These are the most typical reasons to check before submitting a question for additional help.
- Most courses are held in Blackboard, however, not all courses are held in the Blackboard system. Many math and music courses are held in other learning systems and you should contact your instructor directly with questions regarding access to these courses. For a complete list of courses held in other learning systems, visit the Online Course Listing.
- If this is your first time accessing Blackboard, your account may not yet be created. New accounts are created three days before the start date of your first course. If your course is with in three days of the start date or has already begun, your account will be created at 8:30 a.m. on the next day after your official course registration. You will not have access to Blackboard until your account is created.
- Your user name and/or password may be incorrect. Your Blackboard user name is the last eight digits of your photo ID number and the password is the last four digits of your Social Security Number. Your user name and password do not change. Students should confirm the last eight digits of their ID number at the Student Portal and Faculty/Staff should confirm at the Staff Portal.
My course link is listed in My Blackboard but after clicking, I receive the message, "This section is not available yet".
Please contact your instructor for the course.
I enrolled after the course started. When will I see my course link in Blackboard?
After officially registering for a course that has already begun, you will be able to access the Blackboard course link on the next day after 8:30 a.m.
How long are my Blackboard course(s) available to me?
Blackboard course links become visible the day the course is schedule to begin and will remain available until two weeks after the course's scheduled end date.
During the browser check, why did I receive a message that my browser is either non–validated or unsupported?
With frequent browser updates, it is difficult for all browser versions to be certified for Blackboard as quickly as new updates are released. Generally, most browsers and version updates will function correctly with Blackboard. This message is only to inform you that your browser version has not been fully tested by Blackboard. If after logging into the Blackboard system, you experience issues displaying any tools within Blackboard, you may try with another browser.
I have more questions, where is help available?
Tips and tutorials on using Blackboard are available in Blackboard from the Student Orientation link. For questions regarding your course, please contact your course instructor. Visit the Triton College ETRC for any additional questions.
Triton College offers a wide range of highly interactive courses that you can take entirely over the Internet. All of our courses include expert instructors, many of who are nationally known authors. Online courses are affordable, convenient, and geared just for you.
Instructor-led sessions begin every month. On average, students complete each session in two hours or less for a total of 20-24 hours of instruction time. Self-paced tutorials allow you to set the schedule and create the plan for learning anytime, anywhere. Certificates of completion are provided by ed2go.
Explore the ED2GO catalog to view course selections.
Contact Triton College: If you have course or registration questions or need additional assistance (708) 456-0300 Ext: 3500 or email firstname.lastname@example.org
NOTE: Course prices listed do not include Triton College fees which, if applicable, may be added at time of payment.
Triton Online HELP Center
Use the Online HELP Form to email us your questions about starting your online course.
Educational Technology Resource Center (ETRC)
- For questions regarding course content, please contact your instructor. If you have questions regarding equipment, software or technical support services, help is available in ETRC at (708) 456-0300, Ext. 3361 or 3039.
- Triton provides a number of orientation sessions for new as well as for current students enrolled in online courses. These programs are free and provide valuable updates to help students succeed with online courses. For more information about Online/Blackboard courses please contact the ETRC at (708) 456-0300, Ext. 3361 or 3039.
- For a hands-on Online/Blackboard course orientation you may contact the ETRC to make an appointment at (708) 456-0300, Ext. 3361/3039.
Triton’s Library provides numerous online support services, including access to various information databases and online interlibrary loan capabilities with more than 60 other Illinois academic libraries. For additional information, please contact a reference librarian at (708) 456-0300, Ext. 3698 or Access Library Portal.
Triton College participates in the State Authorization Reciprocity Agreement (SARA), such arrangement authorizes the State of Illinois to take part in a system of interstate reciprocity that establishes national standards on distance education. Out-of-state students interested in enrolling in any of Triton College’s online programs must reside in states that are part of the SARA agreement.
In compliance with the Board of Higher Education, The Education Distance Learning Act and the Federal Department of Education regulation, institutions offering distance education must provide enrolled and prospective out-of-state students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints within their state.
In order to resolve concerns related to a complaint, out-of-state students enrolled in online classes at Triton College should follow the Complaint Procedures listed in Triton College’s Student Handbook. Online students have the same rights and responsibilities as those students enrolled in on-campus courses. To resolve academic complaints, students should try to exhaust all possible internal avenues before filing a complaint with the state in which they reside. Each academic department is responsible for overseeing student complaints and can be reached as follows: Department Chairperson & Program Coordinators Contact List.
If after following the college procedure the issue cannot be resolved internally and the student seeks additional resolution, students can refer to the Out-of-State Student Grievance Contact Information for the appropriate state agency or accrediting body and may contact the Illinois Community College Board.
Students who have concerns involving harassment or discrimination should see specific procedures listed in the Triton College Board Policy Manual and the Student Handbook.
A student who registers, fails to attend class and fails to officially withdraw from the class, is still responsible for all tuition and fees. A student who receives grades for a class, but does not pay, will be subjected to collection fees when the unpaid balance is turned over to a collection agency.
A student who officially withdraws from any class may be refunded a percentage of the course tuition, depending on when withdrawal is made. The registration, late registration, proficiency test and special examination fees are not refundable. The auxiliary and student service fees are refundable only when official withdrawal occurs before the start of the semester.
A student is entitled to a 100 percent refund when official withdrawal is made no later than the first 5.5 percent of the class calendar days. A 50 percent refund will be granted within the first 5.6-8 percent of the class calendar days. Withdrawals after the 100 percent refund period will result in a grade of "W".
Students should refer to their current class schedule in the MyTriton portal for specific withdrawal dates for each term.
All requests for exceptions to this policy must be made in writing on a General Petition form and submitted to the Welcome Center in the Student Center within one calendar year of the start date of the semester in dispute.
Subject to revision by the Triton College Board of trustees without prior notice.
Tuition Refunds/Credit Vouchers for Students Called to Active Military Service
Any active student who is required to withdraw from classes during his/her regular semester or summer term due to active military obligations will be entitled to a full refund of tuition or credit voucher (unless paid by a state/federal agency) upon evidence and notification to the college within the semester or term of withdrawal.
Credit and noncredit classes on Friday evenings, Saturdays and Sundays.
If you're employed or busy during week days, Triton Weekend classes provide an excellent way to get an education without disrupting your busy schedule.
Weekend classes are offered on Friday evening, Saturday and Sunday. These courses may be Fast Track or full-semester length classes and can be either on or off campus. Weekend classes are ideal for mature students who work during the week or have family obligations which make week day classes difficult.
Credit and noncredit online classes offered through the Web, e-mail, discussion groups and chat rooms.
If getting to an on- or off-campus location is difficult for you, Internet courses may offer the perfect alternative. If you have a computer at home and access to the Internet, you can learn online in the comfort of your own home. Or use your notebook computer to continue your education on the road!
Students participate in Internet courses by logging on to the course Web site and interacting with their instructor and classmates through email, discussion groups and chat rooms. Internet courses provide the same course content as the equivalent classroom courses, but require you to be more self-disciplined. They offer more flexibility in choosing when and where course work is completed.
For more information, contact the Call Center at (708) 456-0300, Ext. 3130.
Accelerated Workforce Programs
Customized credit and noncredit programs directed toward achieving professional certification or licensure.
Many of today's hottest careers are focused on industry certifications rather than traditional college degrees. Certification offers proof of job-related study designed to achieve expertise in an industry-specific subject area. Accelerated Workforce Development Programs get you up to speed "as soon as possible" in some of today's fastest growing professions. Courses focus on industry certification for Home Inspection, Computer Repair, Real Estate Licensing and other job-specific specializations. Classes are offered with frequent flexible start dates and include day, evening and weekend classes.
For more information, please call (708) 456-0300, Ext. 3500.
Credit classes that meet for seven weeks or less but earn the same credit as a full semester class.
If you're looking to accelerate time spent working towards a degree, Fast Track courses enable you to gain course credit in a shorter space of time. Fast Track courses run for seven weeks or less but earn the same credits as their full-semester counterparts. Fast Track classes are offered at the beginning of the semester, with another series of classes beginning at midterm. This enables a student to take two courses within the same time frame as one semester-length course. Traditional degree programs at Triton can take two or more years. If that sounds like a long time to you, Fast Track might be just the thing.
For more information, contact the Call Center at (708) 456-0300, Ext. 3130.
Credit classes offered in two or three weeks usually during semester breaks and for the same credit as full semester classes.
If you're looking to accelerate time spent working towards a degree, Mini Courses enable you to gain course credit in a shorter space of time. Mini Courses usually meet for up to five days a week for two to three weeks, but have the same course content, and receive the same credit, as their semester-length counterparts. They are usually offered at semester break times, such as during winter holiday break, enabling students to continue their studies throughout the year. Traditional degree programs at Triton can take two or more years. If that sounds like a long time to you, Mini Courses might be just the thing.
For information, contact the Call Center at (708) 456-0300, Ext. 3130.
Students enrolled in flexible learning courses have full access to Triton's vast array of student-support and educational resources.