Help Desk/Desktop Solutions

Help Desk

For questions, comments, concerns or to report problems regarding hardware and software, contact the Help Desk at (708) 456-0300, Ext. 3375 or email

Help Desk Hours
Monday - Thursday: 7:30 a.m. - 8:00 p.m.
 8:00 a.m. - 4:00 p.m.
Saturday: 8:00 a.m. - 1:00 p.m.
Sunday: Closed

To Top.

Desktop Computing Solutions

Mission Statement
Desktop computing solution is dedicated to help bring 21st century technology into the classroom and to assist faculty and staff alike become comfortable with the tools technology brings to the learning environment.

Primary Function
Provide Information Technology user services in designated Triton College facilities. Setup and configure desktop computers and peripherals. Install and configure operating systems and applications. Troubleshoot hardware, software and network connectivity issues. Provide end-user consultation on the effective use of technology.

Phone calls are received by contacting the Help Desk
When contacting the Help Desk a work order will be created and a staff person will respond to your call as soon as possible. You can also email the Help Desk at

We ask that you provide the following information when placing a Help Desk call:

  • Type of equipment with problem (computer, monitor, printer, etc.)
  • Equipment TCC#’s
  • Description of the problem or error messages
  • Location of the problem
  • Your extension or alternate contact information

Desktop Computing Solution Hours
Monday - Friday:
 8:00 a.m. to 8:00 p.m.
Saturday: 8:00 a.m. to 2:00 p.m.
Sunday: Closed

To Top.

Contact Information

Chris Hordorwich
Director of IT Services
Ext. 3601

Ken Kowalski
Computer Systems Specialist
Ext. 3393

Elaine Jamison
Computer Systems Specialist
Ext. 3461

Barbara Lustro
Computer Systems Specialist
Ext. 3872

Amaris Hernandez
Computer Systems Specialist
Ext. 3870

To Top.